Contact information

Most answers can be found on our website.

DISCLAIMER: Please note the use of our products and safety of the pet and handler is at the discretion and responsibility of the purchaser and/or user. Just like human accessories, pet products are not indestructible. While we do our best to provide you with high-quality items, items are subject to wear and tear depending on the nature of your dog's behavior and routine. We're always working towards improvement but we're not yet perfect! Unless an item arrives damaged, we unfortunately are not able to offer a refund or replacement for products in worn condition.

For help with anything else, drop us a line at fluffyjoynyc@gmail.com.

As a small business, kindness is always appreciated! 💙

xo,
Fluffy Joy